Update Torrent Suite™ Software

An administrator can use this procedure to update the Torrent Suite™ Software on the Ion Torrent™ Server to Torrent Suite™ Software 5.18. Software updates cause the software web services to restart.

IMPORTANT! You cannot roll back to a previous version of Torrent Suite™ Software and Ion Torrent™ instrument software after you perform the upgrade.

To ensure compatibility between the software and your instruments, you must also upgrade sequencing instruments after the Torrent Suite™ Software upgrade is complete. During this upgrade, you must use the same user account for both the Ion Torrent™ Server and the Ion instruments (Ion S5™, Ion S5™ XL, Ion GeneStudio™ S5 Plus Sequencer, Ion GeneStudio™ S5 Prime System, Ion GeneStudio™ S5 Prime Sequencer, and the Ion Chef™ Instrument.)
  1. Click (Settings) > Configure.
  2. Scroll to the Database Administration section, then click Admin Interface.

    If you are prompted to sign in, use your ionadmin account.

  3. In the Admin Interface scroll to the Management Actions section, then click Update Server.

    The Update Torrent Suite screen opens with information on available software versions, including whether updates are available.

  4. Click Activate to power on website maintenance.
  5. Click Check to check for updates.
  6. Click Update Server to update software on the server.
  7. When the software update is complete, click Back to Main Site, then click (Settings) > About.
  8. Review the software version number in the releases list to ensure that it reflects the update that you completed.
  9. To ensure that the software upgrade is complete, and that the software is ready to run analysis programs, click (Settings) > Services.
  10. In Services in the Status column, review all services to ensure that each is running.
To ensure compatibility between the software and your instruments, upgrade your sequencing instruments after the software upgrade is complete.

IMPORTANT! The instruments will not retrieve the proper on-instrument analysis if both systems are not updated.